A community for IT professionals and enthusiasts
These Terms of Service (“Terms”) govern your access to and use of the Fellowship of the Ping membership site, including any content, functionality, and services offered on or through our platform (collectively, the “Service”). These Terms constitute a legally binding agreement between you and Fellowship of the Ping (“we,” “us,” or “our”). By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.
“User,” “you,” and “your” refer to the individual or entity accessing or using the Service. “Membership” refers to the purchased right to access and use the Service according to the selected plan. “Content” refers to any text, images, videos, audio, or other material that appears on or through the Service. “User Content” refers to any Content that users submit, upload, or transmit to or through the Service. “Intellectual Property Rights” means all patent rights, copyright rights, moral rights, rights of publicity, trademark rights, trade dress and service mark rights, goodwill, trade secret rights, and other intellectual property rights.
By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you are using our Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, you may not access or use our Service.
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting a prominent notice on our Service or by sending you an email. Your continued use of our Service after any such changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using our Service.
To use our Service, you must be at least 18 years old or the age of legal majority in your jurisdiction, whichever is greater. By using our Service, you represent and warrant that you meet the eligibility requirements. If you are using the Service on behalf of an organization, you represent and warrant that the organization agrees to be bound by these Terms.
Access to certain features of our Service requires a paid Membership. Unless otherwise specified at the time of purchase:
Prices for our Service are subject to change with notice. We will notify you of any price changes before they take effect. Your continued use of the Service after a price change takes effect constitutes your agreement to pay the changed amount.
You may cancel your Membership at any time through your account settings or by contacting us. If you cancel, you may continue to use the Service until the end of your current billing period, but you will not be eligible for a refund of any portion of the Membership fee except as expressly provided in these Terms or as required by applicable law.
We may offer free trials of our Service. Free trial eligibility is determined at our discretion and may be limited to new users or other qualifying customers. We reserve the right to modify or terminate free trials at any time without notice.
Unless you cancel before the end of the free trial period, we will automatically charge your payment method for the first billing period of your Membership at the end of the free trial.
You must create an account to access the Service. You are responsible for:
We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these Terms or if we believe your account may pose a risk to our Service or other users.
Your Membership grants you a limited, non-exclusive, non-transferable license to access and view the content included in your Membership plan. This license is for your personal, non-commercial use only. You may not share your account credentials with others or allow others to access the Service through your account.
We reserve the right to modify, update, or remove content from our Service at any time without notice. We do not guarantee that any specific content will remain available on the Service for any specific period of time.
You may have the opportunity to submit User Content to the Service, including comments, reviews, or posts in community areas. You retain ownership of any User Content you submit, but you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such User Content in any media or distribution methods. This license authorizes us to make your User Content available to the rest of the world and to let others do the same.
You represent and warrant that you have all necessary rights to grant us this license and that your User Content does not violate any third-party rights or applicable laws.
We reserve the right to remove any User Content at our discretion.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:
All content provided by Fellowship of the Ping, including but not limited to the Service, website, text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of Fellowship of the Ping or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. The compilation of all content on the Service is the exclusive property of Fellowship of the Ping and is protected by international copyright laws.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Fellowship of the Ping.
Our Privacy Policy describes our practices regarding the information we collect from you. California residents have additional rights as set forth in our Privacy Policy.
Our Service may contain links to third-party websites or services that are not owned or controlled by Fellowship of the Ping. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Fellowship of the Ping shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Fellowship of the Ping DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless Fellowship of the Ping, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from your violation of these Terms, your User Content, or your use of the Service. Fellowship of the Ping reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Fellowship of the Ping in asserting any available defenses.
These Terms shall be governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the American Arbitration Association rules. The arbitration shall take place in [City, State]. You agree to waive any right to a jury trial.
These Terms, including our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Fellowship of the Ping regarding your use of our Service and supersede any prior agreements between you and Fellowship of the Ping relating to your use of our Service.
The failure of Fellowship of the Ping to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you without the prior written consent of Fellowship of the Ping, but may be assigned by Fellowship of the Ping without restriction.
We reserve the right to suspend or terminate your access to our Service at our sole discretion, with or without notice, for conduct that we believe violates these Terms or is harmful to other users of our Service, us, or third parties, or for any other reason. Upon termination, your right to use the Service will cease immediately.
If you have any questions about these Terms, please contact us at [your contact information].
Last Updated: 2025-11-30
Due to the age-restricted nature of certain content/products available through our Services, we implement additional age verification measures beyond standard age acknowledgment.
By using our Services, you acknowledge and agree that:
The age verification methods we employ may include, but are not limited to:
We take reasonable measures to protect any personal information collected during the age verification process in accordance with our Privacy Policy.
Access to our virtual events, webinars, and online conferences (collectively, “Virtual Events”) requires registration and, in some cases, payment of applicable fees. Upon successful registration, we will provide you with access credentials or instructions. These credentials are personal to you and may not be shared, transferred, or distributed to any third party.
Virtual Events may be recorded, and by participating, you grant us permission to record, store, and distribute your likeness, voice, and any content you share during the event. You retain ownership of any original content you provide, but grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, distribute, and display such content in connection with our services.
Recordings of Virtual Events are protected by copyright and may be made available to registrants for a limited time after the live event. You may not record, reproduce, share, distribute, modify, or create derivative works from our Virtual Events without our express written permission.
When participating in Virtual Events, you agree to:
We reserve the right to remove participants who violate these conduct guidelines without refund or to deny access to future events.
Access to Virtual Events requires compatible hardware, software, and internet connection. We are not responsible for technical issues on your end that prevent or impair your participation. While we make reasonable efforts to ensure platform stability, we do not guarantee uninterrupted access to Virtual Events and are not liable for technical failures outside our control.
We reserve the right to reschedule, modify, or cancel Virtual Events. In case of cancellation, paid registrants will receive a refund or credit for a future event, at our discretion. If you are unable to attend a Virtual Event for which you have registered, our refund policy is as follows: [REFUND_POLICY_DETAILS].
Virtual Event content is provided for informational purposes only and does not constitute professional advice. We do not guarantee any particular outcome or result from applying information obtained during Virtual Events. Opinions expressed by presenters or participants other than our official representatives do not necessarily reflect our views and policies.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Application Programming Interface (“API”) for the purpose of developing, testing, and supporting your integration with our Services, and for facilitating your use of our Services.
To access our API, you may need to register for API credentials (such as API keys, tokens, or passwords). You agree to:
You are responsible for all activities that occur under your API credentials.
Your use of our API is subject to the following restrictions:
We reserve the right to enforce API rate limits, monitor API usage, and suspend or terminate API access for violations of these restrictions.
We may modify, update, or discontinue any aspect of our API at any time. For material changes to the API, we will make reasonable efforts to provide advance notice. We may offer version support according to our API Lifecycle Policy, but we are not required to support previous versions of the API indefinitely.
We provide technical documentation for the use of our API. While we strive to keep documentation accurate and up-to-date, we do not warrant that the documentation will be error-free. Technical documentation is provided “as is” without warranty of any kind.
If you develop applications for third parties that integrate with our API, you agree to:
We may monitor your use of the API for compliance with these Terms, security purposes, and to improve our Services. This monitoring may include the number of API calls, traffic patterns, and content of API requests and responses (consistent with our Privacy Policy).
When submitting User Content to our Services, you must comply with the following standards. User Content must not:
We may employ various moderation methods, including but not limited to:
Our moderation team has sole discretion to determine whether User Content violates these Terms. Moderators may take any of the following actions in response to violations:
If you believe your content was removed in error, you may appeal the moderation decision by contacting us at [CONTACT_INFORMATION]. Please include the following information in your appeal:
We will review your appeal and respond within [NUMBER] business days. All moderation decisions following an appeal are final.
Users who repeatedly violate our content standards may have their accounts terminated and may be permanently prohibited from using our Services. We maintain internal records of warnings and violations to identify repeat offenders.
We reserve the right to disclose your identity to any third party who claims that material posted by you violates their rights (including, but not limited to, intellectual property rights or privacy rights). We will also cooperate with law enforcement authorities as required by law, which may include sharing User Content and user information in response to a valid legal request.
Although we have the right to monitor, remove, or edit User Content, we are not obligated to do so and assume no responsibility for monitoring all User Content. Users are encouraged to report content that violates these Terms through our reporting mechanisms.
We offer various subscription plans with different features, limitations, and pricing. The specific details of available plans are described on our pricing page. Subscriptions may be offered on a monthly, quarterly, annual, or other recurring basis as specified during signup.
By subscribing to our Services, you authorize us to charge the applicable subscription fees to your designated payment method at the beginning of each billing period. For monthly subscriptions, you will be billed on the same date each month. For annual subscriptions, you will be billed on the same date each year. If a billing date falls on a date that does not exist in a particular month (e.g., the 31st), you will be billed on the last day of that month.
All subscriptions automatically renew unless canceled by you prior to the renewal date. By subscribing, you authorize us to automatically charge your payment method for the subscription term at the then-current rate. If the renewal fails due to payment issues, we may attempt to process the payment multiple times within a [NUMBER]-day period.
We may change the price of our subscription plans from time to time. If we change the pricing for your subscription plan, we will provide notice of the change through our Services or via email at least [NUMBER] days before the change is to take effect. Your continued use of the Services after the price change goes into effect constitutes your agreement to pay the updated price. If you do not agree to a price change, you must cancel your subscription before the change goes into effect.
We accept various payment methods, which may include credit cards, debit cards, PayPal, and other payment services as indicated during the checkout process. You agree to provide current, complete, and accurate billing information and to promptly update such information if it changes. For subscription services, you authorize us to store your payment method information for future charges.
You may cancel your subscription at any time through your account settings or by contacting our customer support at [CONTACT_INFORMATION]. Upon cancellation, your subscription will remain active until the end of your current billing period, and you will not receive a refund for any fees already paid.
Instruction for cancellation: [CANCELLATION_INSTRUCTIONS]
We may offer free trials or promotional periods for our subscription services. Unless otherwise stated, free trials automatically convert to paid subscriptions at the end of the trial period. To avoid charges, you must cancel before the end of the free trial period. You may be required to provide a valid payment method to start a free trial, and we may authorize a nominal charge to verify your payment method.
You are eligible for one free trial per subscription plan unless we explicitly permit otherwise. We reserve the right to determine eligibility for free trials and to limit or prohibit free trials at our discretion.
All subscription fees are non-refundable except as expressly stated in these Terms or as required by applicable law. In exceptional circumstances, we may, at our sole discretion, offer a partial or full refund. Any refunds will be processed using the original payment method unless otherwise specified.
[IF APPLICABLE: We offer the option to pause your subscription for a limited period instead of canceling it. During the pause period, you will not have access to subscription features, and you will not be charged. You can pause your subscription for a maximum of [NUMBER] [DAYS/MONTHS] per [YEAR/SUBSCRIPTION]. To pause your subscription, [PAUSE_INSTRUCTIONS].]
If payment cannot be charged to your payment method for any reason (such as expiration, insufficient funds, or otherwise), we will make reasonable attempts to notify you and retry the charge. If we are unable to charge your payment method after multiple attempts, we may suspend or terminate your access to the Services. You remain responsible for any uncollected amounts.
Subscription fees may not include applicable taxes such as sales tax, value-added tax (VAT), or goods and services tax (GST). Where required by law, we will collect and remit these taxes to the appropriate authorities. You are responsible for any taxes not collected by us that are applicable to your purchase.
We are committed to making our Services accessible to all users, including those with disabilities. We strive to conform to WCAG 2.1 Level AA standards (Web Content Accessibility Guidelines) and applicable laws regarding accessibility.
Our Services may include the following accessibility features:
While we strive to ensure all content on our Services is accessible, we may not have control over all third-party content or applications that may be integrated into our Services. We cannot guarantee that such third-party content will meet all accessibility requirements.
If you experience any difficulty accessing any part of our Services, or if you require assistance or have suggestions for improving accessibility, please contact us at [ACCESSIBILITY_CONTACT]. We welcome your feedback and are committed to continually improving the accessibility of our Services.
For more detailed information about our accessibility efforts, please refer to our Accessibility Statement at [ACCESSIBILITY_STATEMENT_URL].
Before filing a claim against us, you agree to attempt to resolve the dispute informally by contacting us at [DISPUTE_CONTACT_EMAIL]. We will attempt to resolve the dispute by contacting you via email. If the dispute is not resolved within 30 days after submission, you or we may initiate formal proceedings.
You and we agree to resolve any disputes between us through binding and final arbitration instead of through court proceedings. You acknowledge and agree that you are waiving the right to sue in court, have a jury trial, or participate in a class action.
This arbitration agreement is governed by the Federal Arbitration Act and shall survive the termination of these Terms. The arbitration will be conducted by [ARBITRATION_PROVIDER] under its then-current rules and procedures, including any supplementary procedures for consumer-related disputes.
Notwithstanding the foregoing, the following shall not be subject to arbitration: (1) small claims court cases that qualify; (2) disputes related to intellectual property (like patents, trademarks, and copyright); (3) disputes related to or arising from allegations of theft, piracy, invasion of privacy, or unauthorized use; and (4) any claim for injunctive relief.
To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent: [COMPANY_ADDRESS]. The arbitration will be conducted in [ARBITRATION_LOCATION] unless you and we agree to conduct it elsewhere. If the value of your claim does not exceed $10,000, we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the arbitration rules.
Payment of all filing, administration, and arbitrator fees will be governed by the arbitration provider’s rules. If the arbitrator finds that your claim is non-frivolous, we will pay all filing, administration, and arbitrator fees associated with the arbitration, regardless of who initiated the proceeding.
YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
You have the right to opt out of this arbitration agreement within 30 days of the date you first agreed to these Terms by sending a signed letter stating your decision to [OPT_OUT_ADDRESS]. If you opt out of this arbitration agreement, all other parts of these Terms will continue to apply to you.
If any part of this arbitration agreement is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding of partial illegality or unenforceability would allow class or representative arbitration, this arbitration agreement shall be unenforceable in its entirety.
Notwithstanding any provision in these Terms to the contrary, we agree that if we make any future change to this arbitration agreement (except a change to the notice address), you may reject any such change by sending us written notice within 30 days of the change.
The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of [COMPANY_NAME] and its licensors. The Service is protected by copyright, trademark, and other laws of both the [COUNTRY] and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of [COMPANY_NAME].
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your personal or internal business purposes. This license does not include any resale or commercial use of the Service or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Service or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.
The Service may display content that belongs to third parties. You may not use this third-party content without the permission of these third parties, and your use of third-party content may be subject to additional terms and conditions. We are not responsible for examining or evaluating the content or accuracy of any third-party content, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
If you believe that any material available on or through the Service infringes upon your copyright, please notify us in accordance with our Copyright Policy, which is incorporated by reference into these Terms. We will respond to notices of alleged copyright infringement that comply with applicable law. We reserve the right to remove or disable access to any material claimed to be infringing or claimed to be the subject of infringing activity and to remove or disable access to any reference or link to material or activity that allegedly infringes any copyright.
If you are a copyright owner or an agent thereof and believe that any content on the Service infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing our Copyright Agent with the following information in writing:
Our designated Copyright Agent to receive notifications of claimed infringement is: [DMCA_AGENT_NAME], [DMCA_AGENT_ADDRESS], [DMCA_AGENT_EMAIL], [DMCA_AGENT_PHONE].